SDRs calling mid-market offices
Gatekeeper Script: Get to the Right Person Honestly
Word-for-word front-desk script plus the 20-second voicemail fallback. No tricks, no fake familiarity.
YOU: "Hi, this is [You] — could you point me to whoever owns [problem area] over at [Company]?" IF ASKED: "Of course — we help teams with [one-line reason]. [Prospect] came up as the right person. Is that right?" VOICEMAIL (20s): "Hi [Name], [You] here — calling about [reason] at [Company]. My number is [slow number]. I will also send one short email so you have it in writing."
How to deliver it
- Never claim you know the boss. Gatekeepers decide where messages land.
- State the reason in their language, not your category.
- Match voicemail and email lines so both channels reinforce.
Frequently asked questions
Should I be friends with gatekeepers?
Be respectful and brief, not chatty. They screen dozens of sellers daily and reward clarity.
What if they ask for email only?
Send the one-line email immediately and call back referencing it. Email plus voice beats either alone.
Does this work for enterprise?
Enterprise runs on EAs, not receptionists. Same honesty, plus reference the executive priorities you researched.
Related scripts
Scripts are the start. Reps are the skill.
Run this script against an AI buyer who interrupts, objects, and scores you. Free.