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Objections

  • "We're already using something else."
  • "How much does this cost?"
  • "Send me some information."
  • "I need to think about it."
  • "We have no budget."
  • "We don't have time."
  • "I need to talk to my boss."
  • "Just browsing."

Common Sales Objections — And How to Handle Them

Master the moments where most deals fall apart. Each breakdown includes what not to say, what works instead, and a chance to practice against an AI buyer.

"We're already using something else."

Redirect the conversation from competitor to need.

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"How much does this cost?"

Separate sticker shock from actual budget constraint.

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"Send me some information."

Keep the conversation alive instead of sending a PDF.

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"I need to think about it."

Surface the hidden concern and narrow the uncertainty.

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"We have no budget."

Separate no-budget-ever from no-budget-yet, then fund the pilot from recovered deals.

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"We don't have time."

Shrink the ask until refusing costs more time than accepting.

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"I need to talk to my boss."

Arm your champion — or earn ten minutes with both of them.

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"Just browsing."

One question separates real researchers from polite noes.

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